This paper discusses the state of the direct service workforce and its role in long-term care systems change. The paper proposes that states collect a minimum data set of information on the workforce, including numbers of direct service workers, turnover and vacancy statistics, and average worker compensation. It argues that this information is essential in order to assess the magnitude of workforce issues, design appropriate responses, and measure the impact of policies over time.
Edelstein, Steven, and Dorie Seavey
We launched a two-year campaign to help solve the country's caregiving crisis.