Sign Up to Receive PHI Alerts

Expand Navigation

Caring for the Future: The Power and Potential of America’s Direct Care Workforce

Our new policy report takes an extensive look at today's direct care workforce—and the industry shaping these jobs.

Direct care workers represent the paid frontline of support for millions of older people and people with disabilities.

Yet despite their profound value, these workers struggle in poor-quality jobs, which drives many of them away from these roles. A large-scale intervention is needed to ensure individuals receive the care they need.

Caring for the Future: The Power and Potential of America’s Direct Care Workforce offers a comprehensive, current-day analysis of the direct care workforce and its critical role in the long-term care system. This report will be released in five parts, detailed below. To complement the report, we’ve launched an online dialogue about the current state of direct care workers—join the conversation on Twitter at #CaringForTheFuture.

This report was made possible through generous support from the W. K. Kellogg Foundation and the Woodcock Foundation.

We Can Do Better: How Our Broken Long-Term Care System Undermines Care
Section 2 April 14, 2020

We Can Do Better: How Our Broken Long-Term Care System Undermines Care

This report examines the long-term care industry across settings and service delivery models, highlighting key trends in the industry and financing landscape.
Direct Care is Real Work: Elevating the Role of the Direct Care Worker
Section 3 June 9, 2020

Direct Care is Real Work: Elevating the Role of the Direct Care Worker

This report describes the roles and responsibilities of direct care workers, with an eye towards training, advanced roles, and care integration.
Would You Stay?: Rethinking Direct Care Job Quality
Section 4 October 13, 2020

Would You Stay?: Rethinking Direct Care Job Quality

This report reexamines the elements of a high-quality direct care job, exploring the barriers and solutions to improving job quality for this workforce.
Caring for the Future: The Power and Potential of America’s Direct Care Workforce
Full Report January 19, 2021

Caring for the Future: The Power and Potential of America’s Direct Care Workforce

This full report combines the four previous sections, adding an introduction and a comprehensive set of recommendations for both policy and practice.

#60CaregiverIssues

We launched a two-year campaign to help solve the country's caregiving crisis.

Workforce Data Center

From wages to employment statistics, find the latest data on the direct care workforce.