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Quality Care
Through Quality Jobs

PHI works to ensure quality care for older adults and people with disabilities by creating quality jobs for direct care workers.

News & Resources

Featured News

A New Federal Proposal Would Further Undercut Home Care Workers’ Labor Rights

The U.S. Department of Labor (DOL) has proposed a rule that would make it easier for employers to misclassify their workers as independent contractors. Misclassification already occurs most often in underpaid, labor-heavy sectors, like home care, where women and people of color are overrepresented. This change would further strip direct…

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This work is rewarding in its own right, and I like being able to support individuals’ needs and help them do things they can’t do for themselves.”

Zchon Polon

Independent Provider at Consumer Direct Care Network Washington

Featured Initiatives

Responsive to an evolving federal policy landscape—and direct care recruitment, training, credentialing, and retention challenges in all 50 states—PHI’s Universal Direct Care Workforce Initiative™ is connecting the dots, aligning states, providers, and career pathways for direct care workers through shared standards and sustainable financing. Together, we can transform the lives of millions of workers and families.

The Issues

Direct care workers represent one of America's fastest-growing occupations. Despite their critical role in long-term care, workers face low wages, minimal benefits, and limited advancement opportunities, leading to high turnover and workforce shortages. PHI addresses these challenges through workforce innovations, research, and advocacy to ensure quality care through quality jobs.

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