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Quality Care
Through Quality Jobs

PHI works to ensure quality care for older adults and people with disabilities by creating quality jobs for direct care workers.

News & Resources

Featured News

PHI Endorses Reintroduction of the Long-Term Care Workforce Support Act and the HCBS Access Act

Today in Congress, Representative Debbie Dingell (D-MI) reintroduced two landmark bills to systematically address the direct care workforce crisis: the Long-Term Care Workforce Support Act and the Home- and Community-Based Services (HCBS) Access Act. PHI strongly endorses and celebrates these pieces of…

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This work is rewarding in its own right, and I like being able to support individuals’ needs and help them do things they can’t do for themselves.”

Zchon Polon

Independent Provider at Consumer Direct Care Network Washington

Featured Initiatives

Responsive to an evolving federal policy landscape—and direct care recruitment, training, credentialing, and retention challenges in all 50 states—PHI’s Universal Direct Care Workforce Initiative™ is connecting the dots, aligning states, providers, and career pathways for direct care workers through shared standards and sustainable financing.

The Issues

Direct care workers represent one of America's fastest-growing occupations. Despite their critical role in long-term care, workers face low wages, minimal benefits, and limited advancement opportunities, leading to high turnover and workforce shortages. PHI addresses these challenges through workforce innovations, research, and advocacy to ensure quality care through quality jobs.

Our Partners

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