Over the last few decades, the long-term care system has grown in both size and complexity, and with a heightened focus on home- and community-based services. The rapid growth in older adults, increased longevity, a rise in chronic illness, Medicaid managed care, and new technologies have also contributed to major shifts in care delivery.
PHI stays on top of these trends and works with long-term care leaders across the spectrum to respond appropriately. Whether it’s developing new ways of recruiting, retaining, and training direct care workers, or producing studies that illustrate the changing face of direct care, we make sure leaders have the skills and information they need to create meaningful change.
As importantly, we work closely with leaders in different parts of the country—from small towns to rural states to urban epicenters—to tailor interventions that meet their unique needs.