This fact sheet describes New York City’s direct care workforce, including key demographics and challenges, as well as its current size and future job projections. It also includes a variety of recommendations to improve direct care jobs throughout the city.
Nearly 300,000 direct care workers are employed in New York City.
Median annual earnings for direct care workers in New York City are only $20,900.
As a result of low wages and annual earnings, 45 percent of the city’s direct care workers live in or near poverty.
Allison Cook is the State Policy Manager at PHI. In this capacity, she engages a variety of stakeholders within New York State and nationwide to identify opportunities and strategies to improve direct care worker job quality.
Caring for the Future
Our new policy report takes an extensive look at today's direct care workforce—in five installments.