“What are the best ways to find and keep direct care workers in long-term care?” It’s a common question from long-term care employers that reflects their concerns about filling vacant jobs and reducing turnover, whether providing care in nursing homes or in the community. Through 25 years of working with long-term care providers of all types, PHI has compiled a range of strategies to help providers recruit and retain direct care workers and improve the delivery of care.
Key Takeaways
Developing a successful recruitment & retention strategy takes time—but the investment pays off.
The key to retaining a committed direct care workforce is to recruit the right individuals from the start.
As with all employees, direct care workers need room to learn and grow in their jobs.
Kezia Scales leads PHI’s strategy for building the evidence base on state and national policies and workforce interventions that improve direct care jobs, elevate this essential workforce, and strengthen care processes and outcomes.
