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Determinants of Job Satisfaction and Turnover Intent in Home Health Workers: The Role of Job Demands and Resources

Journal Article
May 8, 2015

This journal article uses data from the National Home Health Aide Survey to isolate the factors that are most likely to correlate with home care workers’ job satisfaction and intent to quit their jobs. The researchers found that the factors most commonly tied to low job satisfaction included youth, low pay, fewer hours, higher education levels, and racial/ethnic minority status; workers employed at for-profit or chain home care agencies were also less likely to be satisfied with their jobs. Each of these factors, as well as being unmarried, were also linked with a greater intent to quit.

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Key Takeaways

"This study explored the impact of job demands and resources on home health workers’ job satisfaction and turnover intent."
"Physical injury and discrimination should be prioritized in efforts to improve home health workers’ safety and well-being."
"Attention also needs to be paid to ways to bolster work-related efficacy and to promote an organizational culture of appreciation and respect."
 
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