Home Care Associates
Home Care Associates (HCA) is a licensed home care services agency that employs close to 200 home care aides and provides care to about 400 people throughout Philadelphia. HCA has received widespread recognition for its approach to both delivering excellent in-home care services to its clients and creating a rewarding work environment for its employees. Sharing PHI’s mission of quality care through quality jobs, HCA invests deeply in its workforce, believing the result is a more confident, qualified, and committed direct care worker, who in turn will provide the highest quality care to consumers.
In 1993, PHI served as a founding member of HCA, and has continued to work closely with the agency to refine its innovative training and workforce development initiatives. As a worker-owned company, home care aides at HCA have significant decision-making power—worker-owners elect representatives to the board of directors, vote on wages and benefits packages, own stock, and participate in setting the strategic direction of the company. The lessons gleaned from HCA have helped inform PHI’s policy and consulting practice with agencies and providers across the nation, with the goal of ensuring that long-term providers engage the perspectives of direct care workers in their daily operations.