PHI’s policy group develops state and national policy solutions in long-term care and workforce development that support a skilled, caring, and stable direct-care workforce.
Through our development of PolicyWorks — a premier national strategy center that collects and analyzes state workforce data and reports on innovative policy initiatives working to strengthen the direct-care workforce — PHI promotes effective national and state policy solutions.
And through research and technical support, PHI assists policymakers to:
- Reform long-term care payment and procurement systems to reward provider investments in frontline staff and encourage delivery of quality services.
- Improve direct-care worker wages and access to benefits, increasing the competitiveness of these jobs in the labor market.
- Reform training and credentialing systems to keep up with changes in service delivery and to ensure that all direct-care workers have the knowledge and skills to excel in their roles.
- Analyze current workforce trends and assess future demand in order to design effective workforce development strategies.
- Engage public workforce systems to support the recruitment and training needs of the long-term care sector.
- Design worker registries and other resources to support both consumers and workers in home- and community-based services, and especially for those in consumer-directed programs.
PHI FACTS Series
- FACTS 1: Occupational Projections for Direct-Care Workers 2008-2018 (pdf)
- FACTS 2: Eldercare/Disability Services: Untapped Engine for Job Creation and Economic Growth (pdf)
- FACTS 3: Who Are Direct Care Workers? (pdf)
- FACTS 4: Health Care Coverage for Direct-Care Workers: 2008 Data Update (pdf)
- The Direct-Care Worker at a Glance (pdf)
- State Facts: Michigan, Vermont, Massachusetts, Illinois, Iowa, Pennsylvania, New York City
National Policy Recommendations
- Consumer Direction and Family Caregiving (pdf)
- Quality Assurance (pdf)
- Training and Support (pdf)
- Wages and Benefits (pdf)
- Workforce Data Collection and Monitoring (pdf)
More Publications
Contact Us
National Office
PHI
Director
Steven Edelstein, PHI National Policy Director
Media Contact
Karen Kahn, PHI Director of Communications








