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Would You Stay? Rethinking Direct Care Job Quality

Report Data Collection & Quality
October 13, 2020
Would You Stay? Rethinking Direct Care Job Quality

This report examines how poor job quality has defined the direct care job for decades and reviews how  COVID-19 has endangered the lives of these essential workers and left them unprepared to manage the crisis. To improve these jobs, this report delineates PHI’s new framework for quality jobs in direct care, which spans five pillars: quality training, fair compensation, quality supervision and support, respect and recognition, and real opportunity.

Key Takeaways

Direct care job quality has remained weak for decades, too often shaped by low compensation, inadequate training, and more.
The poor quality of direct care jobs has become acutely obvious in 2020, as COVID-19 has ravaged long-term care settings.
PHI’s new framework for quality jobs in direct care spans five pillars: quality training, fair compensation, quality supervision and support, respect and recognition, and real opportunity.
 
Robert Espinoza
About The Author

Robert Espinoza

Vice President of Policy
Robert Espinoza oversees PHI's national policy, research, and communications division. He has been a national policy expert, communications strategist, and writer for 20 years.
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