Mandy Townsend is the Vice President of Employer Engagement at Jewish Vocational Service (JVS) in Boston where she works with employers across sectors to identify, design, implement, and provide critical workforce development services and improve job quality. Mandy works with teams across JVS to ensure the placement, training, coaching, and mentoring needs of employer partners are met with innovative solutions tailored to current industry trends and individual needs. Mandy recently spearheaded the Job Quality and Employer Engagement work at JVS, using metrics and case studies to drive strategic partnerships. Her career at JVS began over 10 years ago as a Career Coach in the Refugee Services department. Mandy has also served as Director of Adult Educational Services at Project Hope, a multiservice agency at the forefront of efforts to move families in Boston up and out of poverty.
She holds a BS in Psychology and a BA in Anthropology from Indiana University of Pennsylvania and a M.Ed. in International Education Development Program from Boston University. She is also an Aspen Institute Job Quality Fellow.