The Michigan Office of Services to the Aging contracted with PHI to conduct a series of surveys with provider organizations and workers supporting self-directing participants in Michigan’s Medicaid home and community based services programs.
The purpose of the provider organization surveys was to measure the size, stability, and compensation of the direct-care workforce and captured information recruitment and retention challenges that providers face and their training interests and needs. The surveys of workers supporting self-directing participants looked at demographic information, worker satisfaction and training interests and allowed for analysis of findings based on the relationship the worker has to the participant.
These surveys mark the first effort by the State to collect this information and provide important data to inform planning and policy related to the delivery of long-term supports and services in the Michigan.
- Results of a Survey by the Partnership for Fair Caregiver Wages (pdf)
- Executive Summary of Provider Surveys
- Findings from a Survey of Home Help Provider Organizations
- Findings from a Survey of MI Choice Provider Organizations
- Findings from a Survey of Community Mental Health Provider Organizations
Self-Determination Worker Surveys
- Executive Summary of Self-Determination Worker Surveys
- Findings from the Community Mental Health Self-Directed Workers Surveys
- Self-Determination and the MI Choice Medicaid Waiver Program
State Facts: Michigan’s Direct-Care Workforce, September 2011
This eight-page document reveals that while demand for workers is at a historic high and growing, the labor pool is shrinking and poor job quality is adding to the difficulty of attracting and keeping new workers.
Medicaid Matters: Materials Packet (doc), July 2013
Provides materials designed for advocacy work related to Medicaid expansion in Michigan.
Examines the benefits of Medicaid expansion for the state of Michigan, its employers, and its caregiving workforce.
Provides information on the lack of adequate and affordable health insurance coverage for Home Help providers and how it impacts their lives, Michigan’s vital long-term care system, and the larger health care industry.
Examines the challenges faced by Michigan long-term care employers in relation to providing health coverage to employees including the roles of public funding, part-time work, and workforce characteristics.
- Michigan's "Building Training...Building Quality" Personal and Home Care Aide State Training Program -- A Federal Training Demonstration: Executive Summary (November 2014) and Final Report (August 2014)
- Detroit-Area LTSS Employer Partnership: Building stronger organizations through better communication, April 2014
- State Profile Report (pdf), 2009
- Expanding the “registry” concept: Creating access to care for consumers and employment for care workers, January 2008
- Knowledge and skills needed for dementia care: A guide for direct-care workers in everyday language, 2008
- Opportunity Partnership & Empowerment Network (OPEN): A case study of an effective employee retention project, November 2007
- A labor of love: Assessing the status of the direct care workforce in the Tri-County area, 2005
- Voices from the Front: Recruitment and retention of direct-care workers in long-term care across Michigan, April 2004