Introduction

Twelve modules, each 60 minutes long, focus on developing skills to prevent abuse and neglect, as well as other communications and relational skills. These modules:

• Use adult learner-centered approaches that actively engage participants in learning;
• Are easy to use by educators for in-services in a wide variety of long-term care settings; and
• Can be used as stand-alone training, though they are ideally taught consecutively to effectively address abuse and neglect.

Before you start: How to Use Training Materials (pdf 270KB)
Contact: Catherine Macomber for more information

The Modules

• Module 1: Person-Centered Care (zip 1.31MB)
• Module 2: Identifying Potential Signs of Abuse & Neglect (zip 1.45MB)
• Module 3: Abuse and Neglect – Defining & Reporting (zip 907KB)
• Module 4: Stress Triggers & Trigger Busters – Life Influences (zip 1.03MB)
• Module 5: Stress Triggers & Trigger Busters – Job Challenges (zip 726KB)
• Module 6: Stress Triggers & Trigger Busters – Client Behaviors (zip 1.03MB)
• Module 7: Stress Trigger Signals (zip 1.37MB)
• Module 8: Active Listening (zip 727KB)
• Module 9: De-escalation – Conflict Resolution (zip 1.33MB)
• Module 10: De-escalation – Client Behaviors (zip 820KB)
• Module 11: When Abuse Happens (zip 879KB)
• Module 12: Active Communication – Learning Circle (zip 877KB)

Background Information

In 2004, the Centers for Medicare and Medicaid Services awarded a grant to the Michigan Department of Community Health to develop and pilot curricula and trainings to identify, report, and prevent adult abuse and neglect working within a wide array of long-term care settings and programs. In the course of the demonstration, over 460 training sessions were conducted by 66 certified trainers and almost 8,000 staff attended. The curricula developed through the leadership of BEAM, the Michigan Office of Services to the Aging, and researchers from Michigan State University are highly interactive and focus on building skills and approaches to prevent abuse and neglect from occurring.

Formal evaluation results of the training are scheduled to be released in the fall 2008 and will be posted here as soon as they are available. In addition to the 12 one hour modules posted here, three other curricula were developed—an 8 hour session for all people working in residential or home-based long-term care services; a 4 hour session for the same audience; and an 8 hour session for frontline supervisors working in any long-term care setting.

These materials were produced by BEAM in cooperation with the Michigan State University and the Michigan Office of Services to the Aging through the Michigan Department of Community Health Grant No. *11-P-93042/5-01, awarded by the Centers for Medicare and Medicaid Services.