Culture Change

Getting Started: A Pioneering Approach to Culture Change in Long-Term Care Organizations

Getting Started, authored by PHI Director of Organizational Change Susan Misiorski, introduces readers to the culture change journey.

The introduction makes an argument for why long-term care organizations should join this movement to transform nursing homes into person-centered communities in which residents and workers thrive. Subsequent chapters include personal stories of individuals who have embraced culture change, review a process for assessing their organization’s readiness for change, and discuss the importance of examining and realigning values, mission, and vision statements.

The majority of the handbook is devoted to 13 training modules designed to introduce culture change values to the entire nursing home community and to begin the process of transformation. The modules include detailed facilitator guides and handouts.

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