The PHI Coaching Approach℠ to Supervision: Introductory skills for supervisors in home and residential care
PHI Coaching Supervision training is based on this curriculum, which introduces supervisors of direct-care workers to the skills they need to effectively help workers solve problems and improve work performance.
Designed for a two-day seminar, the seven-module curriculum focuses on four key skills: Active Listening; Self-Management; Self-Awareness, and Presenting the Problem. The curriculum, which is provided to trainers through our train-the-trainer program, includes learning objectives, activities, questions for discussion, and all necessary handouts.
In addition, a training DVD provides examples of the demonstration role plays (performed by professional actors) and instructions for incorporating these demonstrations into the curriculum.
- Learn more about PHI’s coaching supervision training and our train-the-trainer program
- Download: Introduction with sample module (pdf)
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