TOPICS: coaching supervision, coaching approach to communication, cross-functional team, career consortium, orientation, mentoring, career ladder, salaries, benefits

SUMMARY: In order to establish a more efficient organization operating within the context of a challenging business environment, the VNA of Indiana County has invested considerable resources to strengthen leadership and communication and create a supportive and respectable work environment.
The efforts have resulted in increased staff satisfaction, reduced turnover, and savings in management time estimated at $45,000.



