TOPICS: recruitment and retention performance improvement team, enhanced orientation training, peer mentoring, career ladder, coaching supervision, staff training, supportive work environment, staff benefits
SUMMARY:
Recognizing the role low turnover plays in promoting good quality long-term care, PACE CNY’s leadership team has implemented peer mentoring and career ladder programs, along with several other initiatives, in order to improve job quality, the retention of home health aides, and therefore the stability of its workforce.
PACE’s executive leadership team developed strategies for recruitment and retention that focus on empowering staff, and through these initiatives increased retention rates dramatically.
