Why Invest in PHI Executive Leadership Development?

PHI Executive Leadership Development programs focus on enhancing the communication, coaching, and collaborative problem-solving skills necessary to effectively lead your organization through the change process, becoming more dynamic, responsive, and relationship-centered along the way.

• A committed and cohesive leadership team that understands the change process is the most critical factor in successfully transforming your organization.
• Leadership skills — particularly in areas of communication and coaching— are essential to modeling new values and behaviors and to empowering leaders at all levels to embrace change.
• Providing executive leaders with independent expertise — from professionals who have had many years of experience in working through the complex leadership challenges that exist within eldercare/disability services organizations — is critical to orchestrating a successful change effort.

Executive Leadership Development Services

PHI offers several options in executive leadership development programs. Whether this involves on-site training of a leadership team, leadership team retreats, or executive coaching, PHI can customize a program — in consultation with you — that considers your immediate needs and goals, as well as your budget. Please discuss these options with your PHI consultant to determine what program is best for you and your organization.

The PHI Coaching Approach to Leading Change: Introduction

PHI’s core leadership training introduces senior management to principles of organizational development and strengthens key leadership skills. Particular focus is placed on enhancing communication and coaching skills that support participatory leadership and effective shared decision-making.

Highlights of the training program include:

• Understanding Change Theory and the critical role leaders play in the change process.
• Using Appreciative Inquiry to discover the “positive core” in the organization’s past and present that can be built on in a change process to create an organization that more effectively embodies shared values.
• Building structures and skills for effective communication, within a leadership team, and between leaders and their direct reports.
• Recognizing Power Dynamics—whether the current organization is relatively flat or has a fixed hierarchy—and how leaders use their power to positively influence the change process.
• Managing Resistance through listening, communicating, and being responsive to the hopes and fears of staff throughout the organization.
• Using Learning Circles and other processes for participatory problem-solving to facilitate high involvement and more collaborative decision making.

Strategic Planning and Visioning Retreats

Often, organizations begin their change process with a leadership retreat. PHI can help plan, implement, and evaluate a strategic planning and visioning retreat that articulates shared values and mission, identifies key goals and objectives, and strengthens team relationships. PHI consultants have extensive experience in facilitating retreats specifically for eldercare and disability services organizations engaged in transforming their cultures.

The structure, discussion format, and duration of a planning/visioning retreat will invariably be determined by what your organization wants to achieve. We will work with you to:

• Clarify retreat goals so they are clear, concise, meaningful, and achievable.
• Develop an agenda to address your needs and goals.
• Facilitate the retreat sessions in ways that build team relationships while keeping on task.
• Prepare a post-session meeting report, outlining the strategic direction and recommended next steps for your transformation process.

Supporting Leaders through Executive Coaching

Leaders play a critical role in supporting others in the organization through a change process, but are often unsupported themselves. Establishing a coaching relationship with a PHI Executive Coach can make a big difference in how an executive leader understands and experiences the organizational change process, negotiates resistance and other challenges, and manages him or herself on a daily basis.

Leading change often requires skills that are not only new, but also take time and support to become fully integrated and actualized. One of the key benefits of establishing a coaching relationship with a PHI Executive Coach is the completely independent sounding board that a coach provides, along with a thorough knowledge of the kinds of challenges that typically evolve within eldercare and disability service organizations during a change process.

For several years, executive coaching has been a proven and effective strategy in the financial, high tech, and communications industries. PHI brings executive coaching expertise specifically to leaders in eldercare and disability service organizations because of its proven value in implementing successful change initiatives.