PHI – Training

By Susan Misiorski Susan is the director of PHI Coaching & Consulting Services. PHI has recently completed a project to refine and strengthen the way we present our consulting services to the eldercare and disability services community. As a result, I am proud to announce our new team name and tagline: PHI Coaching & Consulting [...]

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By Kathy McCollett Kathy is a Change Management Consultant with PHI’s Coaching and Consulting Services team. In order to create the feeling of “home,” many nursing homes are changing the look and feel of their facilities, removing the objects and other artifacts that scream “institutional.” Perhaps taking their culture change efforts a step further, they [...]

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PHI is pleased to share this guest blog by Mark de Roo, Culture Change Coach for Resthaven Care Communities in Holland, Michigan. Mark de Roo, Culture Change Coach for Resthaven Care Communities shares the following story: On Saturday afternoon, I was in our backyard when I noticed a butterfly in the neighbor’s yard. I thought [...]

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By Renya Larson Renya is an Organizational Change Consultant with PHI’s Training and Organizational Development team. Long-term care organizations are facing unprecedented challenges today. They are coping with an austere fiscal environment as well as seismic changes to the models of care delivery. How can those of us who work in this field find the [...]

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By Kate Waldo-Fillon Kate is an Organizational Change Consultant with PHI’s Training and Organizational Development team. “Person-directed care” allows nursing home residents and home care clients to be fully themselves by providing supports based on individual needs, rather than institutional formulas. Creating an inclusive environment for elders that identify as lesbian, gay, bisexual and/or transgender [...]

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The Health Care Innovation Challenge, which will provide up to $1 billion in grants from the Center for Medicare and Medicaid Innovation to “test creative ways to deliver high-quality health care services and lower costs,” was launched by the Department of Health and Human Services (HHS) on November 14. “The Innovation Challenge is an exciting [...]

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By Kathy McCollett and Susan Misiorski Kathy and Sue are members of PHI’s Training and Organizational Development team. In these challenging economic times, with the eldercare and disability services industry under scrutiny and funding becoming increasingly scarce, we are looking for ways to maximize our resources while still providing for the needs of those we [...]

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PHI is pleased to welcome Ann Wyatt, Residential Care Policy and Strategy Consultant at Alzheimer’s Association NYC Chapter, as guest blogger. While most people can imagine how difficult it may be for someone to move into a nursing home for the first time, less understood is how hard it can be for someone to relocate [...]

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By Susan Misiorski Susan is the National Director of PHI’s Training and Organizational Development team. PHI is pleased to announce the final results of the PHI Center for Coaching Supervision and Leadership (CCSL)! The CCSL yielded important quantitative and qualitative outcomes for employers, employees and residents/clients according to a just-released PHI evaluation summary of the [...]

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By Susan Misiorski Susan is the National Director of PHI’s Training and Organizational Development team. An August 12 memorandum from CMS to State Survey Agency Directors announced resources for enhanced nurse aide training. Section 6121 of the Patient Protection and Affordable Care Act (ACA) mandates the inclusion of training for nurse aides working in nursing [...]

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