Tag Archive | "recruitment"

People with Criminal Records Cleared for Caregiving Jobs in Minnesota

In the last six years, thousands of Minnesotans with criminal records were granted state waivers allowing them to pursue jobs as long-term caregivers, according to a recent article in the Minnesota Star Tribune.

Under Minnesota law, many criminal convictions automatically disqualify job-seekers from employment at nursing homes, home care agencies, assisted living facilities, and group homes.

But the state waived that stipulation for more than 5,000 former criminals seeking caregiving jobs in the last half-dozen years. It is not clear how many of those people went on to obtain jobs in care facilities and at home care agencies.

The Star Tribune also reported that more than 900 aides who got jobs as nursing aides in Minnesota since 2000 despite having a criminal conviction on their record.

Of those 900-plus caregivers, 44 of them — approximately 5 percent — went on to commit another crime.

“Criminal background checks are an appropriate requirement for employment as a direct-care worker, and evidence of serious law breaking should disqualify people from caring for vulnerable Minnesotans,” said PHI Curriculum and Workforce Development National Director Peggy Powell. “But people who have relatively minor misdemeanors on their records should be given a second chance to contribute to society.”

Program Highlights Recruitment Challenges

“Minnesota’s waiver program demonstrates the challenges we face — both here in Minnesota and on a national level — recruiting the best, brightest, and most highly skilled people to do this important work,” said Amy Hewitt, a senior research associate at the University of Minnesota’s Institute on Community Integration.

“Unfortunately, articles such as the Star Tribune’s contribute to the widespread perception that direct support positions are staffed primarily by criminals — which is emphatically not true,” Hewitt continued.

“Until we recognize the value of the direct support workforce by offering robust training and credentialing programs, living wages, and access to benefits, employers and individuals will continue to have difficulty attracting top talent to these jobs,” she concluded.

Concern for Elders

Martin Kennedy, director of the Division of Continuing Care Providers with the federal Centers for Medicare and Medicaid Services (CMS), told the Star Tribune, “There are a lot of criminals who end up trying to go to work in long-term care, and that places those residents at risk.”

Studies show that approximately 14 percent of elders are abused each year. A Government Accountability Office report issued last March, however, determined that this figure almost certainly underestimates the extent of yearly elder abuse in the U.S., since the vast majority of elder abuse goes unreported.

A 2005 report (pdf) by the National Center on Elder Abuse, a government agency, found that elder abuse does take place in long-term care settings. Nevertheless, “the great majority of abusers are family members, most often an adult child or spouse,” not direct-care workers, the report stated.

In 2009, the National Criminal Justice Reference Service, another government agency, issued a report (7 MB pdf) showing that more than three-fourths (76 percent) of physical elder abuse was perpetrated by someone related to the abused elder.

A CMS-endorsed training curriculum designed to prevent elder abuse and neglect is available as a free download at the PHI website.

– by Matthew Ozga

Posted in PHI Blog, PolicyWorksComments Off

Campaign Launched to Improve Direct-Care Worker Image, Boost Job Applicants

The Kenosha County Long-Term Care Workforce Alliance in Wisconsin has a new look and interactive website to complement its recently launched social marketing campaign “When Caring Is a Career.”

Like the entire nation, the county is facing a shortage of direct-care workers and has taken a creative approach to tackle some of the problems that plague the long-term care industry and lead to poor staffing levels.

The Alliance designed the When Caring Is a Career campaign to meet three goals:

  • Improve public perception of long-term care healthcare
  • Increase the number of applicants for direct-care jobs in long-term care through the use of its new interactive website and other technologies
  • Connect potential direct-care workers to employers and to Kenosha County Job Center support services

Public Perception a Barrier

“The Kenosha County Long Term Care Alliance members believe that negative public opinion of work in long-term care is a potent barrier to fuller employment,” said Barbara Wisnefski, project coordinator for the Alliance, a program of the Aging & Disability Resource Center of Kenosha County.

“The new image campaign helps the Alliance continue its dedication to improving the recognition, retention, and recruitment of all caregivers,” Wisnefski said.

In an effort to change the public perception about direct-care worker jobs and garner recognition for the valuable work of this often invisible workforce, the Alliance plans to place bus-board advertisements and billboards featuring direct-care workers’ testimonials on the rewards of their work. The Alliance will also distribute posters and other materials to promote When Caring Is a Career.

Too often, direct-care workers feel that they are not respected or supported, so they are reluctant to let others know about their profession — or end up leaving the profession altogether, the Alliance explains.

“Long-term care consumers and employers understand the value of the direct-care workers,” Wisnefski said. “The general public needs to make these frontline workers feel publicly as valued as they do personally. Caregivers should proudly say in public: ‘Come do what I do!’”

Interactive Website

The Alliance also created an interactive website, which hosts a self-assessment tool to help job seekers determine whether a career in long-term care is the right fit for them. The site also includes information on careers, training resources, and long-term care employers in order to facilitate employment in these settings.

Currently, more than 30 employers actively take part in the Kenosha County Long Term Care Workforce Alliance and support the recognition, retention, and recruitment of direct-care workers.

For more information about the campaign, contact Barbara Wisnefski.

– by Deane Beebe

Posted in PHI Blog, PolicyWorksComments (1)

Two New Retention Resources

Staff Stability Toolkit

Staff Stability ToolkitQuality Partners Rhode Island has released a Staff Stability Toolkit that provides “how-to” tips and practical tools for nursing homes seeking to reverse turnover rates.

The premise of the guide is that staff stability is the key foundation to implementing other initiatives, quality improvements, or culture change.

The toolkit lays out an overall method and framework for increasing staff retention, discusses management practices that support stability, offers worksheets that allow facilities to gather and analyze data, and lays out options and advice on providing staff training. It also includes a case study that models the methods discussed in the toolkit.

Twelve Steps for Creating a Culture of Retention

PHI’s 12 Steps for Creating a Culture of RetentionAnother recently released “how-to” guide, PHI’s 12 Steps for Creating a Culture of Retention (pdf), offers concrete steps and tools to guide agencies in developing recruitment, selection, and retention practices. The 12 steps that frame this workbook are based on the principle that direct-care workers must have quality jobs to provide the highest quality care for consumers: “quality care through quality jobs.” Intended for use by organizational leaders, the workbook encourages principles of participatory management.

Find more resources on retention at PHI’s National Clearinghouse on the Direct Care Workforce.

Posted in PHI BlogComments (1)


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