Massachusetts State Senator Pat Jehlen, chair of the Committee on Elder Affairs, introduced a bill on January 20 to establish a task force to determine the state’s preparedness for the CLASS Act by examining its direct-care workforce.
The CLASS Act, established under the health reform law, is the voluntary federal insurance plan that will help consumers purchase long-term services and supports.
“There is an enormous, predictable increase in demand for a well-trained and readily available direct-care workforce in Massachusetts, and we must be ready with the supply,” said Jehlen, who participated in a PHI-sponsored Come Care with Me Day.
The task force would be convened by the state’s Executive Office of Health and Human Services and include staff from that office, the Executive Office of Labor and Workforce Development, and government departments that provide management, delivery, or funding of direct-care services and employment.
Assessing the Data and Infrastructure
The task force would assess current direct-care workforce data and make recommendations to improve it, including:
- collecting available data sources on the number of workers, turnover and vacancies, and average wages and benefits;
- identifying gaps in data;
- planning for collecting and analyzing the workforce data on an annual basis; and
- providing recommendations on how to develop a sustainable, regular data reporting system.
The task force would also examine the infrastructure for supporting efficient long-term services and supports and mechanisms to ensure quality, and make recommendations for improvement, including an:
- analysis of current and projected workforce capacity;
- assessment of the current training and credentialing infrastructure;
- assessment of the quality of support for consumers as employers, supervisors and trainers; and
- assessment of the adequacy of the existing infrastructure for connecting consumers and workers.
In addition, the bill calls for an analysis of the impact of the state’s Community First program on workforce issues to ensure that the state’s response to CLASS also addresses the needs of this initiative.
The bill states that the task force would be required to present a report to the Massachusetts governor and legislature by June 30, 2012.
Jehlen Shadowed Direct-Care Worker
Jehlen filed the legislation just months after participating in a Come Care with Me Day, a project in which legislators shadow direct-care workers to better understand direct-care worker jobs and the critical role they play in meeting the needs of the growing number of elders and people with disabilities.
Jehlen worked beside Philomena Ahern, a homemaker and personal care attendant with Homemaker Services, at the home of Stella Murphy, a 102-year-old woman, whom Ahern helps weekly.
In an interview filmed during the Come Care with Me Day, Jehlen says, “If we want to keep people doing this work, we need to pay them enough to live on.”
More information on the Massachusetts direct-care workforce (pdf) is available on PHI’s website.
– by Deane Beebe





