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We’ve been covering news from our Health Care for Health Care Workers (HCHCW) campaign in PHI’s news stories and Quality Care/Quality Jobs newsletter ever since the campaign started years ago — and we’ll keep on covering the really big stories, since PHI’s beat is whatever affects the direct-care workforce.

But now HCHCW has launched its own free biweekly e-newsletter. The HCHCW newsletter drills deeper than anything else you’ll find into the shortage of affordable, quality health care coverage for direct-care workers. It analyzes the problem, explores solutions, describes the progress of the HCHCW campaign and its partner organizations, provides links to valuable resources, and more.

If you care about this crisis and want to keep up with the latest developments and strategies, you’ll want to add your name to their list.

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Elise Nakhnikian, Senior Online Editor
enakhnikian@phinational.org

ANCOR is inviting direct support professionals and their supporters to rally in Washington, D.C. next month to show their support for H.R. 1279 (pdf).

DSPs to DC will convene workers, people with disabilities and their family members, providers, and advocates to “deliver a unified message about the direct support workforce crisis and the need to pass legislation to help stabilize this critical workforce,” according to an ANCOR email. The event will be held on September 8 and 9, in conjunction with ANCOR’s Governmental Activities Seminar.

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“I can honestly say that I love being a Shahbaz, and so do my fellow Shahbazim,” Edna Hess told the senators at a July 23 U.S. Senate Special Committee on Aging hearing.

Hess worked for years as a CNA at the Lebanon Valley Brethren Home in Palmyra, Pennsylvania, becoming a Shahbaz (the Green House® name for direct-care workers) when the home converted to the Green House® model nine months ago. Since then, she told the committee, not a single Shahbaz has left. “This a big improvement over my facility’s 23 percent annual turnover rate for nursing assistants, and an even bigger improvement over the national turnover rate for nursing assistants, which I understand to be slightly over 70 percent per year.”

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A recent “listening session” on the direct-care workforce for Wisconsin legislators demonstrated the power — and the limitations — of capturing lawmakers’ attention with personal testimonials.

Family members attested to the importance of paid caregivers, employers discussed the increasing difficulty of recruiting enough workers, and direct-care workers talked about the difficulty of surviving on their wages as gas prices and other expenses increase.

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“Just yesterday my son’s caregiver quit…she couldn’t provide care for my son because she didn’t have care for her own children. It’s a vicious cycle,” says one of the long-term care stakeholders interviewed for a report from the Texas Direct Service Workforce (DSW) Initiative.

Stakeholder Recommendations to Improve Recruitment, Retention, and the Perceived Status of Paraprofessional Direct Service Workers in Texas (pdf) distills input from key stakeholders into 14 recommendations on how to improve turnover and the perceived status of the state’s direct service workers.

With the help of PHI, whose technical assistance was supplied to the project by the Centers for Medicare and Medicaid Services’ National DSW Resource Center, the initiative divided the recommendations into compensation, opportunity, and support – the same three categories used in PHI’s Nine Elements of a Quality Job.

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“If I had only one sentence, this would be it: Direct support work is a highly skilled job,” says Amy Hewitt.

“It’s not viewed that way by society – or, frankly, by many employers – but not everybody can do this job. You have to be smart; you have to be able to problem solve; you have to be flexible and a quick thinker. You also need patience and empathy and creativity. We’re not going to get anywhere in terms of policy advocacy or getting the supports we need in place without clearly articulating that this is a highly skilled job.”

Hewitt is a senior research associate at the University of Minnesota’s Research and Training Center on Community Living. The center’s mission is to support community living for people with intellectual and developmental disabilities – and that has led to a focus on strengthening and supporting the direct support workforce.

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