Size of Workforce: Totaling approximately 63,000 workers, Virginia’s direct-care workforce provides daily services and supports to elders and individuals with disabilities who need assistance with personal care and other daily activities. Direct-care workers fall into three main categories tracked by the U.S. Bureau of Labor Statistics: nursing aides, home health aides, and personal care aides. Personal care aides include workers with many other titles—for example, personal attendants, direct support professionals, and home care aides. The estimates shown below for each occupation may heavily undercount independent providers hired directly by households.

Occupational Growth: Direct-care workers constitute one of the nation’s largest occupational groupings. Moreover, across the country, direct-care jobs are among the fastest growing occupations and those expected to produce the largest numbers of new jobs over the coming decade. In Virginia, demand for direct-care worker positions is expected to increase by 54 percent from 2008 to 2018. In contrast, jobs overall are expected to increase by only 15 percent. Direct-care workers employed in home and community-based settings are a growing segment of Virginia’s workforce in both size and significance.

Median Wages: Direct-care workers in Virginia earn significantly less than the average wage across all occupations in the state. Furthermore, wages for Personal Care Aides and Home Health Aides fall below 200 percent of the 2009 federal poverty line for a single individual working full time ($10.42). The 200 percent poverty level is low enough to qualify households for many state and federal assistance programs.

Wages Adjusted for Inflation: Over the past decade, inflation-adjusted median hourly wages for Nursing Aides, Orderlies, and Attendants in Virginia increased by 15 percent, from $7.75 to $8.93. Real wages for Personal Care Aides and Home Health Aides have remained virtually unchanged over the same time period.

Health Insurance: Compared to the national civilian workforce, more of Virginia’s direct-care workers are uninsured. Because of low wages, direct-care workers often have difficulty affording private health insurance coverage; however, many earn too much to qualify for Medicaid.

Employer-Sponsored Insurance: Compared to the national civilian workforce, fewer of Virginia’s direct-care workers have access to and use employer-sponsored insurance. Some work for employers that do not offer health insurance. Others work for employers that limit eligibility for health insurance to full-time employees. This creates a barrier for many direct-care workers, especially those in home and community-based settings, who often work only part-time due to the episodic nature of direct-care work. Even workers who do have access to insurance from their employer may find the co-pays and premiums unaffordable.

Public Assistance: Thirty-eight percent of direct-care worker households in Virginia rely on some form of means-tested public assistance, particularly Medicaid or food and nutrition assistance. This reliance reflects the generally poor quality of direct-care jobs in terms of wages and benefits, and the part-time nature of many direct-care jobs.

Notable Initiatives

Guidebook: Retention and Recruitment of the Direct Service Worker: In 2004, with the support of a CMS Direct Service Workforce Demonstration Grant, the Virginia Department of Medical Assistance Services launched a series of workforce initiatives that included collaboration with several local organizations to develop targeted recruitment and marketing materials, a training program for DSPs, and the development of this resource guide for retention and recruitment. As part of this initiative, DMAS conducted a survey of employers and individual workers about their access to health insurance coverage.

Virginia Association of Personal Care Assistants (VAPCA): VAPCA is an organization of home care workers that works in coalition with consumers and advocates to advocate for increased access to quality home care in Virginia. It seeks to give caregivers a voice to improve working conditions, reduce turnover, and build a stable workforce that ensures people with disabilities and seniors get the care they need to live at home for as long as they choose.

Virginia Nursing Assistant Institute: Established in 1999, this institute addresses the shortage of nursing assistants in central Virginia. The institute works to improve training and support for CNAs, thereby increasing recruitment and retention, and ultimately improving care for consumers.

Resources

Guidebook: Retention and Recruitment of the Direct Service Worker: In 2004, with the support of a CMS Direct Service Workforce Demonstration Grant, the Virginia Department of Medical Assistance Services launched a series of workforce initiatives that included collaboration with several local organizations to develop targeted recruitment and marketing materials, a training program for DSPs, and the development of this resource guide for retention and recruitment.