Workforce Data and Monitoring Systems

Our Position

Michigan must have workforce data that provides the level of detail and information necessary to plan for and meet the growing demand for long-term supports and services (LTSS) now, and in the future. PHI Michigan supports the development of a workforce measures system consistent with the recommendations (pdf) issued by the National Direct Service Workforce Resource Center. This system would collect and analyze data regarding the workforce’s size, stability, and compensation across all LTSS programs and settings in the state.

What We Are Doing

  • As a part of the CMS State Profile Project, PHI Michigan, in partnership with long-term care stakeholders, identified existing workforce data collected by the state that can be used to build a workforce measures system for Michigan and conducted a survey of employers in all of Michigan’s Medicaid-funded home and community-based waiver programs.
  • PHI Michigan collects workforce data that quantifies the sector’s size, turnover rates, job vacancies, wages, benefits, training needs, injury rates, recruitment and retention challenges, and other elements related to direct-care workers working for a traditional employer or a self-directing participant. 
  • PHI Michigan analyzes PHI-collected data -- along with other state, federal, and private data -- to provide high-quality information, policy recommendations, technical assistance, and support to assist various stakeholders addressing issues related to Michigan’s direct-care workforce. 

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