Training to Prevent Abuse and Neglect (TPAAN)

It's no secret! When it comes to elder abuse and neglect, the focus should be on PREVENTING it before it happens.

The good news is that with PHI's help, your organization can build the capacity NOW to prevent harm and save careers.

PHI's TPAAN program will help you:

  • dramatically reduce incidences of elder abuse and neglect
  • understand issues that precipitate abusive behavior and the preventive skills
  • gain knowledge of applicable laws and reporting requirements
  • recognize personal, environmental, and cultural factors that may trigger abuse
  • create an abuse-free environment and culture

Contact us today to learn more about bringing Training to Prevent Abuse and Neglect (TPAAN) to your organization. 


It was the most enjoyable and beneficial continuing education experience in my social work career!

Full-Service Consulting

We customize our training for your specific long-term services and supports setting and for both state and federal reporting requirements.

We will help you work with stakeholders to get your project funded, select trainers, and design a rollout plan.

We provide a customized curriculum that includes trainer and learner guides, handouts, and a “trainer's box” of supplies.

Our Track Record

2004 - PHI assisted in the development of the Adult Abuse and Neglect Prevention (AANP) curricula for Michigan as part of a $1.5 million grant awarded by the Centers for Medicare & Medicaid Services. Of all participants, 91% said the AANP training improved their ability to prevent potentially abusive situations from developing. Almost 8,000 staff were trained.

2013 - PHI worked with the Indiana State Department of Health to produce and deliver a TPAAN curriculum aimed at the state's nursing homes.

2015 - PHI worked with the Michigan Department of Health and Human Services to develop a TPAAN curriculum aimed at home- and community-based services and supports. Eight hundred and fifty people have been trained.

Sample Training Outline

1 – Welcome 20 minutes
2 – Establishing Person-Centeredness 50 minutes
  • Group Warm Up
  • Introduction to Person-Centered Supports and Services
  • The Ideal Care Partner
  • It’s All About Relationships
3 - Recognizing Abuse 65 minutes
  • Pictures of Abuse
  • The Law and Our Obligations
4 – Recognizing and Managing Stresses 135 minutes
  • Stress Triggers Test
  • Stress Triggers
  • Recognizing Triggers in Myself and Others
  • Counteracting Triggers
5 – Abuse Prevention Skills 95 minutes
  • Active Listening
  • Constructive De-escalation
6 – When Abuse Happens 25 minutes
7 – Evaluation, Learning Circle 30 minutes

Take the Next Step

Contact us today to learn more about bringing Training to Prevent Abuse and Neglect (TPAAN) to your organization. 

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