Directors of nursing, human resource staff, and administrators of nursing homes can learn about how to reduce turnover at a free technical assistance webinar on September 25.
Experts including long-term care consultants Barbara Frank and David Farrell, Marguerite McLaughlin of Quality Partners of Rhode Island, and more will discuss the variables affecting recruitment and retention and describe a variety of interventions and best management practices that can improve retention. Among the presenters is Doug Motter of Homestead Village in Lancaster, Pennsylvania, who will talk about how staff has been affected by the culture change process his facility is going through, which includes implementing the coaching model of supervision.
The Staff Stability webinar is the last in a series of three webinars offered by the Advancing Excellence in America’s Nursing Homes campaign. The others focused on reducing restraints and assessing resident satisfaction.
Details and registration information (pdf)
Elise Nakhnikian, Senior Online Editor
enakhnikian@phinational.org








