Quality Care Partners, a home care services organization based in Manchester, NH, is operating stronger than ever, after being purchased by New Hampshire Catholic Charities, a nonprofit social service agency.

New Hampshire Catholic Charities is retaining the Quality Care Partners (QCP) name, along with its entire staff of personal care assistants, licensed nursing assistants, and registered nurses.

“Quality Care Partners has a dual mission of quality care for clients and quality jobs for caregivers,” said Julie Eades, President of the Community Loan Fund and Chair of the Quality Care Partners Board of Directors. “We feel that its acquisition by New Hampshire Catholic Charities will enhance the support of the workforce to provide quality of care for clients.”

Under its new ownership, QCP will continue to provide temporary or long-term home-based care to the elderly, disabled, and chronically ill.

Prior to the sale, QCP was a wholly owned subsidiary of the nonprofit New Hampshire Community Loan Fund. The Loan Fund, along with New Hampshire Catholic Charities and the New Hampshire Charitable Foundation, founded QCP in 1999.

PHI’s Relationship with Quality Care Partners

PHI played an instrumental role in the inception and development of QCP. With PHI’s assistance, QCP developed a culture of “quality care through quality jobs” — a tradition that New Hampshire Catholic Charities has promised to maintain and build upon.

QCP was modeled on Cooperative Home Care Associates (CHCA), an innovative, worker-owned home care agency based in the Bronx, NY. Although Quality Care Partners is not completely worker-owned itself, its workers are represented on its board.

“Quality Care Partners was always an experiment for the Loan Fund and PHI, taking the inner-city model of CHCA and replicating it in a more suburban region,” said PHI President Steven Dawson. (Both QCP and CHCA are partner organizations with PHI.)

“As a result, Quality Care Partners, for the past 10 years, had to innovate its own answers to the challenges of a stand-alone home care agency: training, transportation, and marketing.

“Now, as an integral part of the Catholic Charities health system, Quality Care Partners will have the support it needs to expand into a statewide model of quality care through quality jobs,” Dawson said.