Categorized | Press Releases

PHI’s Elements of a Quality Job Featured in Health Progress

May 5, 2006 – A recent issue of Health Progress, the magazine for managers of Catholic health care organizations, featured an article outlining the Paraprofessional Healthcare Institute’s Elements of a Quality Job.

The article notes that implementing these elements can, as the summary puts it, “make the difference between chronic turnover, on one hand, and employing a dedicated staff large enough to keep pace with the growing need for long-term care and services, on the other.”

Breaking the Turnover ran in the November-December issue of the magazine, whose theme was “Workplace Issues.” It describes each of the then-seven elements (PHI has since expanded them to include nine) and briefly discusses strategies for putting them into effect.

The article also includes a sidebar describing the “Four Ps,” PHI’s curriculum for teaching communication skills to direct-care workers.

Health Progress is published by the Catholic Health Association of the United States.

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