The Western New York Alliance for Person-Centered Care (WNYAPCC) held a region-wide symposium on culture change and person-centered care on March 10.
“Home Is Where the Heart Is: Creating Home and a Life Worth Living for Elders who Live in Facilities,” an all-day conference, provided strategies for senior care providers to deliver person-centered care and to improve the quality of life for elders who reside in nursing homes and assisted living facilities.
“Culture change is critical as we face the challenges of an aging population in our community and is crucial for elders who reside in facilities, for caregivers and families, and for health care workforce retention and development efforts,” said Rhonda Rotterman, executive director of WNYAPCC.
Culture Change Pioneers in Attendance
The WYNAPCC event featured several speakers who are considered early pioneers in the culture change movement, including Carter Catlett Williams, a Pioneer Network founder. About 150 leaders from nursing homes and assisted living facilities attended the symposium.
Sponsors included the Western New York Association of Homes & Services for the Aging and the New York State Health Facilities Association.
“I hope Western New Yorkers who are not yet familiar with WNYAPCC will get in touch with the organization because state culture-change coalitions are among our most effective ways of growing the culture-change movement” says Susan Misiorski, PHI’s national director of training and organizational development, and a Pioneer Network board member.
Information on how to provide staff and resident education on person-centered care is available in “Getting Started, Pioneering Approaches to Long Term Care Culture Change,” written by PHI for the Pioneer Network.
– by Deane Beebe





