Monthly Archive for August, 2008

VIDEO: Home Care Worker Speaks at Democratic Convention

Tuesday night at the Democratic Convention in Denver, I saw a special speaker take the floor around 6:15. Her name is Pauline Beck, and she is a home care worker in Oakland, California.

Ayear ago, Barack Obama spent a day on the job with Pauline, as part of the SEIU’s Walk a Day in My Shoes initiative. Pauline, who referred to the candidate as “my friend,” spoke passionately about her belief in his ability to change America and help people like herself. “I’ll never forget the day I spent working with Senator Obama, and I know he won’t either,” she said.

“My job is to help people, and I love my job, but being a home care worker is hard,” Pauline told the delegates. “The wages are low, the hours can be long, and the work can be physically challenging…. Workers need a president who stands up for us.”

As the energy and anticipation spread through the crowd, it was thrilling to see a direct-care worker take on such a prominent role. The fact that this workforce was highlighted is a very promising sign: We could be in for some significant, much-needed changes in long-term care policy over the next few years.

Allison Lee, National Campaign Manager
Health Care for Health Care Workers
alee@phinational.org

PHI EXPERT INTERVIEW: Peggy Powell

Tapping the Power of Peer Mentoring

This is the second in a series of PHI Expert Interviews, which bring you insights from four senior PHI staff. They’re an impressive group - among the nation’s leading experts on long-term care’s direct-care workforce - and collectively they’ve spent decades studying the challenges facing the workforce and how to address them. We think you’ll be interested in what they’ve learned.

Peggy Powell is one of the founders of Cooperative Home Care Associates, the worker-owned home health agency that started PHI, where she served as director of education. Since joining PHI in 1991, she has worked with CHCA and other employers to develop strategies for recruiting, training, supervising, and supporting direct-care staff.

One of those strategies, peer mentoring, is gaining in popularity – and no wonder. Done right, a peer mentor program helps new direct-care workers get oriented to the job and the organization, bolstering their skills and their confidence. It also creates a career ladder for experienced workers.

And that’s not all, as Peggy has learned. Continue reading ‘PHI EXPERT INTERVIEW: Peggy Powell’

VIDEO: ANCOR Announces Video Winners, National DSP Recognition Week

ANCOR continues its advocacy work for direct support professionals (DSPs) with two announcements this month: It has selected the winners of its 2008 DSP TV Online video contest, and it has won the unanimous support of the U.S. Senate for its National Direct Support Professionals Week.

The six DSP TV Online winners — all both by and about DSPs and the people they work for – are now available for viewing on ANCOR’s website. (Above, see the winning video.) All six are full of heart. They convey the pride and joy dedicated DSPs take in their profession, the difference they make in the lives of the people they work with, and the mutual respect and affection that develop between workers and clients. They also contain calls for better pay and benefits, along with a lot of singing, dancing, and enthusiastic expressions of gratitude. ANCOR calls them “part of a greater effort to raise awareness of the workforce wage issue and give DSPs the ability to tell their stories in their own words, and as only they can.”

In addition, the U.S. Senate has recognized the week of September 8 as National Direct Support Professionals Recognition Week. (pdf) The unanimously approved resolution is timed to coincide with ANCOR’s annual Governmental Activities Seminar and its DSPs to DC event in Washington, D.C.

Elise Nakhnikian, Senior Online Editor
enakhnikian@phinational.org

VA DCW Association Celebrates 11th Birthday

There were no speakers and no breakout groups — just a fun time for all on a beautiful, sunny day at our June 14 celebration of the founding of the Virginia Association of Professional Nursing Assistants. The pictures are of our the board of directors — and our birthday cake.

Seeing all those direct-care workers in the same room at the same time was just what the doctor ordered, and it was a sight to behold.

While soaking in the smooth sounds of jazz by Paul Hardcastle, we enjoyed body massages, belly dancing exercises, games, cosmetic makeovers, and lots of good food.

On the serious side, we received a proclamation from the City of Hampton recognizing National Nursing Assistants Week.

Lorrene Maynard, CNA
Executive Director, VAPNA
professionalcna@hotmail.com   

Study Shows Link Between Health Care and Retention

“There is now a consistent pattern of data showing that homecare workers receiving benefits have a lower rate of attrition and, therefore, a higher rate of stability,” says the latest report from the Los Angeles County In-Home Supportive Services (IHSS) program.

Impact of Health Benefits on Retention of Homecare Workers: Analysis of the IHSS Health Benefits Program in LA County (pdf) is a follow-up to four reports from 2003-2006, which showed that offering medical benefits to the IHSS home care workers reduced turnover.

The present study, a five-year longitudinal retention analysis, echoes those findings. It also teases out more detail, comparing work patterns for workers who enrolled in the benefits program with those who did not, identifying traits that predict who will enroll, tracking changes in enrollment over time, and more.

The findings are significant because “The success of any kind of in-home supportive services depends on having an experienced and well-trained and committed workforce - you can’t have people stay out of institutions if there’s no workforce to take care of them at home,” says Joanne Holland, a senior clinical specialist at RTZ Associates Inc. “It’s such important work, but it’s not a high-paying position. And a lot of people are able to stay in the work because of these health care benefits.”

The study found that nearly half (45%) of the workers who enrolled in the plan were still in the workforce at the five-year mark, compared with only about a third (35%) of those who were eligible for benefits but had not enrolled.

“The stability of the workforce means you have better workers because they’re been doing it longer,” adds Holland. “It also makes for better relationships with consumers, so it’s a better experience for them.” RTZ Associates wrote the report.

See below or visit PHI’s Health Care for Health Care Workers blog to read comments or add your own.

Elise Nakhnikian, PHI, Senior Online Editor
enakhnikian@phinational.org